Significant Internet Outage Impacts Many Online Platforms and Mobile Apps

A widespread online outage has impacted many sites and applications globally, as users experiencing problems accessing the internet due to difficulties at Amazon’s cloud computing platform.

The impacted services comprise Snapchat, Roblox, the messaging service Signal, and the language learning app Duolingo, along with multiple Amazon-operated platforms such as its key e-commerce website and the Ring device manufacturer.

Throughout Britain, the financial institution Lloyds was impacted in addition to its affiliates Halifax and the Scottish bank, and also reports of problems using the HMRC site on that morning. Additionally in Britain, several Ring device owners took to networks to complain their doorbells were not working.

Solely in the United Kingdom, accounts of disruptions on particular platforms reached the thousands for each app.

Amazon reported that the outage started in the Atlantic coast of the United States at the cloud division, a section that provides essential online backbone for numerous businesses, who lease resources on Amazon servers. AWS is the most extensive cloud computing platform.

Just after midnight (PDT) in the United States (8 in the morning BST), officials reported “increased problem frequencies and slowdowns” for the cloud services in a zone on the eastern US of the US. The widespread consequence appeared to affect platforms globally, with the outage tracking website reporting issues with the identical platforms in multiple continents.

Cisco’s Thousand Eyes, a platform that monitors online failures, also reported a rise in problems on the start of the week, including several cases situated in the state of Virginia, the region of Amazon’s US-East-1 region where officials confirmed the problems began.